Comparing Goodharts and Campbells Law

The tendency toward failed Key Performance Indicators is so great that there is much research on the topic. My observation is that the body of knowledge on why KPIs don’t work is quite extensive. BTW, I didn’t find any laws supporting successful KPI...

Do KPI stifle creativity?

The short answer is yes, KPI stifle creativity. However, when you peel back the onion, the root cause of stifled creativity isn’t as obvious as it first appears. This post will investigate the root cause of why KPI goes bad. The three steps to stifle creativity...